Phoenix IBSS5 Used UMP

The delivery time depends on the destination.

The estimated delivery time for UPS Standard is:

• Europe: 1-3 business days
• US: 2-3 business days
• Rest of the world: 3-5 business days.

You can choose the preferred shipment method at the last step in the check out.

We accept payment with bank transfer, PayPal, iDeal, Mastercard or Visa.

*Payment with Mastercard or Visa through the web shop is only possible when you have selected the currency Euro.

*Bank transfers may take 1 or 2 days to reach our account, this can delay the shipment.

Yes, we offer a 30-day warranty on all of our products (new and used).

You can find more information about our warranty on this page: warranty

Yes, we will send you a proforma invoice if you choose for the payment method: ‘Bank Transfer Payment’ at the check out.

You can pay with bank transfer, PayPal or Credit Card after you have received the proforma invoice. We will ship your order out as soon as we have received the payment.

Yes, we send all of our goods "DDU" (Delivered Duty Unpaid). This means that you will be responsible for any costs for importing the goods.

Therefore, import duties, taxes and charges are not included in the item price or shipping costs. We are not able to calculate the import costs for you. We can only add a commercial invoice to your shipment.